in the last week
We booked the deluxe cabin for 6 people and unfortunately were disappointed. We were coming up from Nevada and didn't account for the one hour time difference. But I had never been to a KOA that closed at 5pm and we missed it by 20 minutes. That is okay as they have a room with all our info and a key into the cabin just out in the open. I did have to flag someone down because our key was not with our check in folder. I wish I could say it got better from there but unfortunately not. I will say the location is great! Close to shopping, close to Quail Creek, and reasonably close to Zion National Park (40 mins). But the silverfish in our beds, the AC and wifi constantly going in and out, the couch being ripped and there being no air circulation in the bunk beds means we will not be coming back. I also want to let anyone passing through know that not only does the office close early, but there is almost nothing in there. Every KOA we've stayed at has had a little convenient store and gift shop attached but this was the barest office I've ever seen for KOA. Because of the office hours we weren't able to stop by in the morning as we left for Zion at 6am and on our way out I got an email stating I still needed to properly check in and I had been charged. The only downside for that was I wanted to get the midweek discount or military and thankfully (I forget her name) but one of the workers there was super kind and refunded me the difference!
